LOCAL RENTALS · CLEAR ANSWERS
Before you book your local rental
Create your free MRL account and get ready for your Shreveport–Bossier trip. Car cards show the vehicle rental rate; insurance and the guest platform fee are each $10 per booked day. No security deposit is required for current bookings.
How do I create an account and book a car?
Create your free MRL account, complete the required driver profile, and choose your pickup and return dates. Compare cars that pass the availability check, review the full trip total, and follow the booking confirmation shown in your account.
Create your free accountHow old do I need to be to rent?
The primary renter and every approved additional driver must be at least 25 and hold a current driver's license valid for the vehicle and trip location. Complete the required driver information before booking. Creating an account does not by itself approve a driver.
Driver eligibility termsDo you require a security deposit?
No security deposit is required for current MRL bookings. The rental total is still due for the booking. The fee schedule describes a planned security-hold feature; it is not collected in the current pilot unless checkout expressly displays one. No deposit does not remove responsibility for supported trip-related charges.
Fee and deposit scheduleWhat is added to the vehicle's daily rental rate?
Car cards show the vehicle rental rate. Add $10 per booked day for insurance/fleet coverage and $10 per booked day for the guest platform fee. For example, a $40 vehicle is $60 per day including those two charges. Review the complete trip total before payment; fuel, excess mileage and other supported trip-related charges may apply.
Compare current rental ratesHow does insurance or fleet coverage work?
Current fleet checkout includes a $10-per-day fleet-coverage charge. Personal automobile insurance is not a selectable checkout option in the current service. The applicable issued policy and rental documents control coverage, exclusions, deductibles and claims. A coverage charge does not mean every loss is covered or that you have no out-of-pocket responsibility.
Read the insurance and protection disclosuresHow many miles are included?
The current standard allowance is 200 miles per booked day, pooled across the trip. Check the selected listing and booking summary for its stated allowance. Miles above the trip's included allowance cost $0.20 per mile and require supporting mileage records.
Mileage and fee detailsHow do I pay for my rental?
Review the full trip total in MRL and follow the secure Stripe payment steps. Payment authorization and a security deposit are different: authorization reserves the rental payment on your card. Check your booking status and confirmation before pickup. Keep rental payments on the platform.
Payment termsWhere do I pick up and return the car?
Use the pickup city and the confirmed instructions for your selected vehicle. A Bossier City search may include nearby Shreveport vehicles that require Shreveport pickup. Arrange transportation to the vehicle and return it as instructed by the scheduled end time. Airport pickup and delivery are not included by default.
Compare nearby pickup optionsHow do I cancel or ask about a refund?
Open the trip in your account and review the cancellation amount before confirming. If the displayed amount differs from the policy you accepted, contact support before canceling. Early return does not automatically reduce the rental price. Cancellation and insurance refunds can have different terms.
Read the cancellation and refund policyCan I keep the car longer?
Request an extension through the trip in your account before the scheduled return time. The vehicle must be available and the extension must be approved and paid. A request or a conversation with the host alone does not extend the booking or coverage. Contact support if you cannot use the extension option.
Trip and extension termsWhat about fuel, late returns and other charges?
Return the car at the recorded starting fuel or charge level and by the scheduled end time. The 59-minute late-fee grace is not permission to keep the vehicle and does not extend coverage. Documented fuel, mileage, tolls, tickets, cleaning, damage or other permitted charges may be assessed under the applicable policies.
Review the current fee scheduleHow can I leave a review after my rental?
After a paid trip is completed, sign in, open your Guest dashboard, and choose Reviews. Review your own experience honestly; positive, mixed and negative feedback are welcome. Reviews are voluntary. MRL does not offer discounts, payments or other rewards for reviews.
Sign in to your dashboardYOUR LOCAL COMPANY
Questions about your rental?
myRideLocal is operated by RideLocal, Inc.
7077 Jewella Avenue, Shreveport, LA 71108
Support hours: Monday–Friday, 9 a.m.–5 p.m. Central Time, excluding holidays. Vehicle pickup follows the confirmed instructions for your booking; contact support before visiting the office.
Review all current agreements and rental policies. The accepted trip documents and issued insurance terms govern your rental.
Planning a visit to Shreveport–Bossier?
Find area attractions and visitor information at Visit Shreveport-Bossier. Plan transportation to the pickup city shown on your vehicle listing.